Accounts Receivable

Course Description

The Accounts Receivable training is designed to provide best practices in accounts receivable operations in order to generate bottom-line results. The credit, receivables and collections function has changed radically over the last few years, and these changes are likely to continue for the foreseeable future.

Technology and the Internet are causing a complete re-thinking of the way accounts receivable departments operate. New developments in skip tracing, electronic invoicing email communication, and privacy laws all require accounts receivable personnel be up-to-date on the newest accounts receivable processes and procedures.

Our accounts receivable seminars are custom developed to focus on best practice processes and procedures that will make a positive impact on your organization.

For Whom

The course is written for people in the below positions:

  • Accounts payable & collections professionals
  • AR beginners & AR support staff
  • Accounting supervisors & managers
  • Customer service managers
  • Salespeople
  • Small business owners
Learning Objectives

Upon completion of this crash course, the participant will be able to:

  • Apply best practice for running an efficient Accounts Receivable department
  • Format a cash-flow forecast
  • Plan, monitor and control the cash-flows and cash position
  • To plan and apply different collecting strategies
  • Identify creative negotiating strategies
  • Recognize the legal consequences of collecting accounts receivable
  • Recognize how to improve a company’s security by reducing financial risks
Topical Outline

The student will be taught the below subjects:

  • Billing and collection strategies
  • Handling deduction issues
  • Bad debt, aging, purchase orders
  • Letters of credit and promissory notes
  • Identify how to turn your interest charges into a strategic tool
  • Interacting with sales and marketing
  • Credit collection system
  • Write letters for special situations
  • Distinguish how to work successfully with outside collection agencies
  • Recognize when and how you should consider legal action to collect a past due account
  • Recognize the newest types of payment fraud
  • Identify how to be effective when doing business internationally


Course Title: Accounts Receivable

Type of Course: Crash Course

Number of Sessions: 3 sessions (5 hours each)

Language: Dutch; English

Course Materials: ICC Course Reader

Certificate: Professional Development Certificate

Fees – Distance Learning: EUR 550.- per participant

Fees – Classroom Study: EUR 750.- per participant